Legal

Privacy Policy

How CAN-Montréal collects, uses and protects personal information.

CAN-Montreal Alliance National Franchise League

Our Commitment to Your Privacy

The CAN-Montreal Alliance ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you participate in our National Franchise League, use our website, or engage with our services. We are dedicated to maintaining the trust of our community members, Franchise Nations, players, coaches, and all stakeholders. This policy reflects our commitment to transparency and our respect for your privacy rights under Quebec and Canadian law.

1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide when: • Registering as a Franchise Nation, Team Manager, Player, or Coach • Submitting franchise applications • Creating an account on our platform • Communicating with us via email, phone, or our website • Participating in League events and activities This information may include: • Full legal name • Date of birth • Email address • Phone number • Residential address (to verify CMM residency) • Proof of identity documents • Photographs for player profiles and League media • Emergency contact information

1.2 Franchise Nation Information

For Franchise Nation applications, we collect: • Organization/management group details • Team manager and administrative contact information • Player rosters with contact details • Team logos and kit designs • Financial information for fee processing • Community engagement plans and team ethos statements

1.3 Automatically Collected Information

When you use our website or digital platforms, we may automatically collect: • IP address and device information • Browser type and version • Pages visited and time spent on our site • Referring website or source • Location data (with your consent) • Cookies and similar tracking technologies

1.4 Match and Performance Data

For League operations, we collect: • Match statistics and results • Disciplinary records (yellow cards, red cards, fines, suspensions) • Player performance data • Team standings and league tables • Media content (photos, videos) from matches and events

2. How We Use Your Information

2.1 League Operations

We use your information to: • Process and evaluate franchise applications • Verify player eligibility and residency requirements • Manage team registrations and rosters • Schedule and coordinate matches • Track disciplinary matters and enforce League rules • Communicate important League updates and announcements • Maintain accurate standings and statistics

2.2 Communication

We may contact you to: • Send League newsletters and updates • Notify you of schedule changes or important announcements • Respond to your inquiries and support requests • Share community event information • Provide emergency notifications related to League activities

2.3 Financial Processing

We use financial information to: • Process franchise fees and registration payments • Manage refunds for unsuccessful applicants • Process fines and other League-related financial transactions • Maintain financial records for transparency and audit purposes

2.4 Legal Compliance

We may use your information to: • Comply with applicable laws and regulations • Respond to legal requests and court orders • Protect our rights, privacy, safety, or property • Enforce our Terms and Conditions

4. Data Security and Protection

4.1 Security Measures

We implement robust security measures to protect your data: • Secure encrypted connections (HTTPS/SSL) for all data transmission • Password-protected access to administrative systems • Regular security audits and vulnerability assessments • Access controls limiting data to authorized personnel only • Secure storage of physical documents and electronic records

4.2 Data Retention

We retain your personal information for: • Active participants: Duration of participation plus 3 years • Franchise records: 7 years for financial and administrative records • Disciplinary records: 5 years from date of resolution • Unsuccessful applications: 1 year from date of rejection After these periods, data is securely deleted or anonymized unless legal requirements mandate longer retention.

4.3 Data Breach Response

In the event of a data breach that may affect your personal information, we will: • Notify affected individuals within 72 hours of discovery • Report to relevant regulatory authorities as required by law • Take immediate steps to mitigate any potential harm • Provide guidance on protective measures you can take

5. Your Privacy Rights

5.1 Access and Correction

You have the right to: • Access the personal information we hold about you • Request correction of inaccurate or incomplete information • Receive a copy of your data in a portable format • Understand how your data is being used To exercise these rights, contact our Privacy Officer .

5.2 Withdrawal of Consent

You may withdraw consent for certain data processing activities at any time. However, please note: • Withdrawal may affect your ability to participate in the League • Some information is required for League operations and cannot be deleted while you remain an active participant • Withdrawal does not affect the lawfulness of processing based on consent before withdrawal

5.3 Right to Erasure

You may request deletion of your personal information, subject to: • Legal and regulatory retention requirements • Ongoing legitimate business needs • Active participation status in the League Requests for erasure will be processed within 30 days.

5.4 Complaint Process

If you have concerns about our privacy practices: 1. Contact our Privacy Officer 2. We will investigate and respond within 30 days 3. If unsatisfied, you may file a complaint with the Commission d'accès à l'information du Québec (CAI)

6. Cookies and Tracking Technologies

6.1 Types of Cookies We Use

Our website uses cookies for: ESSENTIAL COOKIES: Required for website functionality, login sessions, and security features. ANALYTICS COOKIES: Help us understand how visitors interact with our site to improve user experience. PREFERENCE COOKIES: Remember your settings, language preferences, and other customizations. We do not use cookies for advertising or third-party marketing purposes.

6.2 Managing Cookies

You can control cookies through: • Your browser settings (blocking or deleting cookies) • Our cookie consent banner when you first visit the site • Specific opt-out options in your account settings Note: Blocking essential cookies may affect website functionality.

7. Protection of Minors

7.1 Age Requirements

Our League primarily serves adult participants. For any participants under 18 years of age: • Written parental/guardian consent is required for registration • Parents/guardians must agree to these privacy terms on behalf of the minor • We collect only information necessary for League participation • Parents/guardians may review and request deletion of their child's information

7.2 Special Protections

For minors, we implement additional safeguards: • Limited collection of personal information • No public disclosure of minor's contact information • Enhanced security for minor participant data • Parental access to all information collected about their child

8. International Data Considerations

8.1 Data Location

Your personal information is primarily stored and processed in Canada, specifically in Quebec. We comply with: • Quebec's Act respecting the protection of personal information in the private sector • Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) • Applicable international data protection standards

8.2 Cross-Border Transfers

If your data is transferred outside of Canada (e.g., for cloud services), we ensure: • Adequate protection measures are in place • Contractual safeguards with service providers • Compliance with applicable data transfer regulations

9. Changes to This Policy

9.1 Policy Updates

We may update this Privacy Policy periodically to reflect: • Changes in our practices or services • Legal and regulatory requirements • Community feedback and best practices Material changes will be communicated via: • Email notification to registered participants • Prominent notice on our website • Announcement through official League channels

9.2 Effective Date

Changes become effective 30 days after posting unless urgent circumstances require immediate implementation. Continued participation after the effective date constitutes acceptance of the updated policy.

10. Contact Information

10.1 Privacy Officer

For privacy-related inquiries or requests, write to us . Subject Line: Privacy Inquiry - [Your Name] We aim to respond to all inquiries within 5 business days.

10.2 General Contact

CAN-Montreal Alliance General inquiries: write to us . For urgent matters related to data security, please include "URGENT" in your email subject line.

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